pujok's Privacy Policy
Your personal information is very important to us. Read this policy in detail to learn how pujok keeps your information secure.
Last updated: January 2026
Table of Contents
Introduction and Scope
pujok ("we", "our", or "platform") operates a safe and reliable online casino and betting service for users in Bangladesh. When you register, log in, or use any service on our website pujok.cam, you are considered to have accepted the terms described in this privacy policy.
The purpose of this privacy policy is to clearly inform you about what kind of personal information we collect, why we collect it, how it is used and kept secure, and what rights you have in this regard. We believe transparency is the best policy, and your trust is the foundation of our platform.
This policy applies to the pujok website, mobile version, and all related digital services. If you do not agree with this policy, please refrain from using our services.
What Information We Collect
pujok may collect various types of information, which falls mainly into two categories: information you provide directly, and information collected automatically while you use the service.
a) Personal Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Valid email address
- National ID (NID) or passport number (when identity verification is required)
- Permanent and current address
b) Financial Information
- bKash, Nagad, Rocket, or Upay account number (for deposits and withdrawals)
- Transaction history and records
- Information on deposit and withdrawal amounts
c) Technical Information
- IP address and device identifier
- Browser type and version
- Operating system information
- Session duration and login logs
- Page visits and click patterns
d) Gaming Activity Information
- Play history and betting patterns
- Details of bonus and promotion usage
- VIP level and reward information
- Account balance and change logs
How We Collect Information
pujok collects your information through the following methods:
- Registration process: When you create an account, you directly provide your name, email, and other details.
- Identity verification (KYC): When you submit required documents during the account verification process.
- During transactions: Financial information is recorded automatically during deposit or withdrawal processes.
- Gaming sessions: When you play a game, your play information is stored securely.
- Cookies and automated technologies: Technical information may be collected automatically when you visit our website.
- Customer support communications: Information provided when you contact us via live chat or email.
Purpose of Using Information
We use your information only for the following legitimate purposes. Your personal information will not be used for any other purpose without your consent.
a) Service Operation and Improvement
- For creating, verifying, and managing accounts
- To process deposit and withdrawal transactions
- To keep gaming services running without interruption
- To identify and resolve technical issues on the platform
b) Security and Fraud Prevention
- To prevent unauthorized access to accounts
- To detect suspicious or fraudulent activity
- To comply with anti-money laundering (AML) regulations
- For identity verification and age confirmation
c) Customer Support and Communication
- To resolve your questions and complaints
- To notify you of important account updates
- To send promotional and bonus information (with your consent)
d) Responsible Gaming
- To identify risks of excessive gambling
- To provide self-exclusion and limit-setting features
- To implement our responsible gaming policy
Information Storage and Security
The security of your information is our highest priority. pujok has adopted industry-standard technical measures to keep your personal and financial information secure.
Technical Security Measures
- SSL encryption: All data transfers are secured with 256-bit SSL encryption.
- Secure servers: Our servers are protected by advanced firewalls and anti-malware software.
- Password hashing: Your password is never stored directly — only an encrypted hash is kept.
- Two-factor authentication: Two-factor authentication is available for added account security.
Data Retention Period
We retain your information only for as long as necessary. Even after an account is closed, information may be kept for the time needed to meet legal obligations, resolve disputes, or enforce our policies. This period may generally be up to five years from the date the account is closed.
Sharing Information with Third Parties
pujok does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, information may be shared in the following limited cases:
a) Service Provider Partners
Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology services. These partners operate under strict confidentiality agreements and may use the information only for the specified service.
b) Legal Requirements
Disclosure of information may be required to comply with lawful orders from competent authorities, court directions, or legal obligations. In such cases, we will disclose only the minimum information necessary.
c) Fraud and Crime Prevention
Information may be shared with relevant authorities as part of anti-money laundering activities or to assist in the investigation of serious financial crimes.
d) Business Transfer
In the event of a merger, acquisition, or asset sale, your information may be transferred. However, the new entity will also be bound by this privacy policy, and we will notify you in advance.
Cookies and Tracking Technologies
The pujok website uses cookies and similar technologies to improve your browsing experience and to operate the service effectively.
Types of Cookies
- Essential cookies: Required for the core functionality of the website. Without these, the site cannot work properly.
- Functionality cookies: Used to remember your preferences and settings.
- Analytics cookies: Help analyze site usage statistics, which are used to improve the service.
- Security cookies: Help detect fraudulent activity and protect your account.
You can control cookies through your browser settings. However, disabling some cookies may limit the functionality of the site.
Your Rights
As a user of pujok, you have the following rights over your own personal information:
1. Right to Access Information
You may request to view the information we hold about you at any time. We will provide a complete report within a reasonable time.
2. Right to Correct Information
You have the right to request correction if there is any error in your information. We will ensure the correction is made promptly after receiving the request.
3. Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, this may not be possible where there are legal obligations or active transactions.
4. Right to Restrict Processing
In certain cases you may request that we limit the processing of your information, especially when there is a dispute about the accuracy of the data.
5. Withdrawing Marketing Communications
You may unsubscribe from promotional emails or communications at any time. However, important account-related notices will continue to be sent.
Protection of Minors
pujok's services are for users aged 21 and above only. We do not knowingly collect information from any minor. Age verification is mandatory during our registration process.
If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete the relevant data. If a parent or guardian suspects their child is using our platform, please contact us immediately.
Third-Party Links
The pujok website may sometimes contain references to third-party websites. These external websites have their own privacy policies and we have no control over them.
If you visit any third-party site, you are advised to read that site's privacy policy. pujok is not responsible for the content or privacy practices of third-party sites.
Changes to the Policy
pujok may update this privacy policy from time to time. If changes are made, we will update the "Last Updated" date at the top of the page and, for significant changes, you will be notified at your registered email address.
If you continue using the service after any changes, it will be assumed that you have accepted the new policy. Therefore, you are advised to check this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please feel free to contact us. Our team is available at all times to assist you.
Privacy-Related Contact
Contact us for any questions about the protection of your information: