For 21+ Only

pujok Responsible Gaming — Your Safety Is Our Priority

Entertainment should not become a burden — use the responsible gaming tools at pujok to set your own limits and enjoy playing in a healthy way.

Our Commitment

Why Responsible Gaming Matters?

Online gaming is an enjoyable form of entertainment — but it is always important to keep it under control. pujok believes every player should understand their own limits and play consciously and responsibly. We want you to enjoy every moment — free from pressure or worry.

The core principle of responsible gaming is that playing is for entertainment, never as a way to solve financial problems. On the pujok platform, we provide several protective tools to help you manage your gaming habits. On this page you can learn how to set deposit limits, activate self-exclusion, use time-out, and get support when needed.

21+

For ages 21 and above only. To create an account and participate in gaming activities at pujok, you must be at least 21 years old. We take age verification very seriously and are committed to preventing minors from using the platform.

Protective Tools

pujok's Responsible Gaming Features

We offer several effective tools to help you stay in control of your gaming experience.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be exceeded, which directly helps you keep your budget under control. A specific waiting period applies before any limit can be increased.

Time-Out Break

If you feel you need a short break, use the time-out feature. It temporarily pauses your account for a set period — such as 24 hours, 7 days, or 1 month. During this time you will not be able to log in or play.

Self-Exclusion

If you feel gaming is causing problems, self-exclusion is a firm step to take. Once activated, your account will remain closed for an extended period — from 6 months up to permanently. No promotional communications will be sent during this time.

Review Gaming History

You can view a full history of your gaming activity at any time. How long you have played, how much you have deposited, and how much you have withdrawn — all information is transparently available to you. Being aware of your own habits is the first step toward responsible gaming.

24/7 Support

If you have any concerns or problems related to gaming, our Bengali live chat support is available around the clock. Our trained team is always ready to help you use the responsible gaming tools.

Minor Protection

pujok strictly follows a 21+ age policy. If there are children or teenagers in your household, make sure to use a PIN or password on your device and always log out. Do not share your account details with anyone.

Warning sign

Signs of Problem Gambling — Know Them

People often do not realize that gaming is having a negative impact on their lives. If the following signs appear, they should be taken seriously:

  • The tendency to bet more in an attempt to recover lost money
  • Finding it hard to stop gaming, or constantly having thoughts about playing running through your mind
  • Ignoring responsibilities to family, friends, or work
  • Borrowing money or taking funds from others to cover gaming expenses
  • Hiding gaming activities from family or friends
  • Using gaming to relieve stress, depression, or loneliness
  • Feeling the urge to keep playing after a win and being unable to stop
Ask Yourself

Am I in control?

Think honestly about your gaming habits by considering the questions below. If the answer to one or more is "yes", it is the right time to seek support:

  • Am I spending more than my set budget?
  • Am I spending time gaming instead of being with family or working?
  • Do I feel anxious or irritable after losing?
  • Am I continuing to game even when I am in financial difficulty?
  • Are the people close to me concerned about my gaming habits?

Remember: Asking for help is not a sign of weakness — it is a sign of courage. The pujok support team is always by your side.

Step-by-Step Guide

How to use protection tools

1

Log in to your account

Go to the pujok login page and sign in to your account. Always use the official website to ensure a secure connection.

2

Go to account settings

From the menu, go to the "Account Settings" or "Security" section where the responsible gaming options are available.

3

Set a deposit limit

Go to the "Responsible Gaming" section and enter the maximum limit for your daily or weekly deposits. A minimum limit of ৳500 can be set.

4

Activate time-out or self-exclusion

If needed, choose a temporary time-out. For a longer break, select the self-exclusion option and confirm the duration.

5

Contact the support team

For any issues or questions, reach us on our 24/7 Bengali live chat. Our team will help you use the right tools.

Healthy Gaming

Best practices for responsible play

Do

  • Set a budget before playing and stick to it
  • Set a specific time limit and do not go beyond it
  • See gaming as a form of entertainment
  • Take regular breaks and spend time on other activities
  • Always stay aware and never play while under the influence of alcohol
  • Stay calm when you lose — it is normal and part of gaming

Don't

  • Do not place bigger bets trying to recover money you have lost
  • Never play with money meant for your family or daily expenses
  • Do not game by taking out loans or borrowing money from others
  • Do not use gaming as an escape when you are under stress or feeling depressed
  • Do not share your account details with anyone else
  • Do not stay up late or play secretly during work hours
Get Support

We are by your side

If gaming is causing problems, seek support quickly. Our team is ready to help you in Bengali at any time.

Live chat support

Get help with responsible gaming tools at any time through our 24/7 Bengali live chat service. Our trained representatives will understand your situation and provide quick solutions.

Contact by email

Send any requests related to responsible gaming, self-exclusion, or account limits to: [email protected] — we will respond promptly.

FAQ

Common questions about responsible gaming

Log in to your account and go to the "Responsible Gaming" settings. There you will find options to set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Lowering a limit happens instantly, but increasing one requires a specific waiting period.

Yes. If any funds remain in your account after self-exclusion is activated, contact our support team and the amount will be returned to your registered payment method (bKash, Nagad, Rocket, or Upay).

A time-out is a temporary break — usually from 24 hours to a few weeks. The account is reactivated automatically once the period ends. Self-exclusion is more long-term — it keeps the account closed from 6 months up to permanently. To reactivate, you can only apply after the specified period has passed.

Absolutely. For the best protection, keep a password or biometric lock on your device, log out after every session, and never share your login details with anyone. pujok follows an age verification process for every account registration.

You can reach support via pujok's 24/7 Bengali live chat or by emailing [email protected]. Our team will help you use the responsible gaming tools and, if needed, assist with restricting your account.

The minimum deposit at pujok is ৳500 and the minimum withdrawal is ৳500. This limit is the same across all payment methods — bKash, Nagad, Rocket, and Upay.

Enjoy safely —
let your entertainment at pujok begin with responsibility

Enjoy our games at your own pace, within your own limits. Our support team is by your side for any questions.